Island Insurance is Always Here to Help and committed to limiting interruptions to our customers | Island Insurance

Always Here to Help

As we all work together to stop the spread of COVID-19, our primary concern at Island Insurance is the health and safety of our customers, employees and communities in Hawaii. We are closely monitoring this situation and remain dedicated to supporting you when you need us most.

Online Bill Payment
To make a safe, secure and immediate online payment, Click Here. To pay via mail or phone, Contact Us Here.

Call Centers
Our call centers are fully operational during normal business hours. Due to higher call volume, wait times may be longer than normal. Contact Us Here.

In-Person Service Paused: We are committed to flattening the curve of this pandemic. With nearly all employees working from home, in-person services at the Island Insurance Center in downtown Honolulu are temporarily suspended. Digital and phone communications will continue and are encouraged.

COVID-19 Discount For Personal Auto Policyholders

To show our appreciation to our customers, and in recognition of the impact of reduced driving and exposure to accidents during these challenging times, we are giving our personal auto insurance customers a special one-time discount equal to 10% of three months of the auto policy premium or 2.5% of the auto policy’s annual premium.

The discount will be applied to personal auto policy renewals with policy effective dates between 10/1/20 and 9/30/21 and automatically reflected in billing for the new policy period. For more information, please call (808) 564-8111 or email