Contact Us

New Policy Sales

• Get a Quote
  Call (Monday – Friday, 8am – 4:30pm):
  Oahu & Neighbor Islands Toll-Free: (808) 643-4000
  Online: To get a quote online Click Here
  Email: quote@islandinsurance.com
  

Claims Service

• Personal Insurance Claims – Auto, Homeowners, Condo, Renters or Dwelling Fire
  
  • Call (Monday – Friday, 8am – 5pm):
    Oahu: (808) 564-8222
    Neighbor Islands Toll-Free: (888) 312-2525
  • Call (After Hours) – Emergencies:
    All Islands: (808) 564-8222
    Press 1 for after-hours service
  • Email or Mail:
    For information on filing a claim via email or mail Click Here
• Commercial Auto or Workers’ Compensation Claims
  For information on filing a claim Click Here
  
• Commercial Property or General Liability Claims
  Please contact your Independent Agent. The name of and contact information for your agent can be found on your policy.

Policy Service

• Independent Agent
  
  • If you work with an Independent Agent, please contact your agent directly to make any policy changes. The name of and contact information for your agent can be found on your premium invoice, declarations page or policy page.
  • For a list of independent agencies with contact information Click Here
• Island Insurance Direct
  Call (Monday – Friday, 8am – 4:30pm):
  Oahu: (808) 564-8111
  Neighbor Islands Toll-Free: (888) 312-2525
  Email: info@islandinsurance.com
  

Bill Payment

• Mail-in Payment (Enclose your Premium Invoice stub and include your policy number on the check)
  P.O. Box 29230
  Honolulu, HI 96820-1630
  
• Credit Card Payment Online
  
  • For safe, secure and immediate online payment Click Here
• Credit Card Payment by Phone
  
  • Call (Monday – Friday, 8am – 4:30pm):
    Oahu: (808) 564-8111
    Neighbor Islands Toll-Free: (888) 312-2525

Other

• Please contact Island Insurance with any questions:
  Call (Monday – Friday, 8am – 4:30pm): (808) 564-8200
  Email: info@islandinsurance.com

Write to Us

• Written correspondence may be sent to:
  Island Insurance Companies
  P. O. Box 1520
  Honolulu, Hawaii 96806-1520

Corporate Headquarters

• Island Insurance Center
  1022 Bethel Street
  Honolulu, HI 96813